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Upcoming Events

The Canadian Institute's
"The Future of Gaming in Canada Summit"

Date: October 24–25, 2011
Location: The Sutton Place Hotel, Toronto, ON

Attend The Canadian Institute's summit on The Future of Gaming in Canada and join an outstanding array of leaders in the gaming industry who will discuss the future of this evolving business and provide the knowledge to confront your most pressing concerns. Dr. Gary Edwards will be speaking at the Summit on the "Practical Strategies for Acquiring Customers and Enhancing Brand Loyalty."

  • The experience matters: consumer trends in hospitality and retail
  • Proven approaches to create, nurture and mobilize customer loyalty in the hospitality industry
  • How to reach target audiences through social media – case studies of mobilizing advocates to spread word of mouth advertising
  • How to build great customer experiences as a brand differentiator

For more information on this event click here.

Stores & Empathica Inc present an educational webinar:

"Back to the future: Doing more in Challenging Economic Times"

Date: October 25, 2011
Time: 12 noon ET
Duration: 1 hour

Retail stores are facing pressure from all sides. Foot traffic is down but at the same time customers expect "sale prices" and good customer service when they do shop. But it's not just about deep discounting nor is it about adding more labor hours to meet the needs of today's demanding shoppers. There are some practical – and cost effective – ways retailers can improve loyalty and drive advocacy at the store level.

Taking real world examples from Empathica's customer base of leading retailers, learn what you can do today to transform your business for less:

1. Identify where the hot buttons are in your business for sales growth
2. Manage the right behavior from store to store throughout your retail business
3. Reap the rewards

Want to learn more about what Empathica can do for you?

Contact us at 1.888.633.1633 / +44 (0) 121 632 2240 or info@empathica.com