our clients speak empathica
Return On Investment
Business Improvement
Team Engagement
Business StrategyBest Option

products >

drive Engagement driveEngagement overview

Marketing brings them in, operations brings them back.
We disagree: employees bring them back.

If you want to improve customer experience quality, you need to start by driving employee engagement to your brand. At Empathica we use advanced technology to:

  • Recruit and test ideal candidates for employment
  • Determine the drivers of employee engagement
  • Survey employees and measure engagement in every location
  • Report to every manager on wins and opportunities
  • Guide, assist and manage action to ensure you improve
  • Build linkage models to show the impact of employee engagement improvements on sales and profitability

We are serious about employee engagement.
How serious?

  • We offer engagement surveys over multiple platforms (Internet, mobile, IVR and SMS)
  • We survey in any language required
  • We integrate employee engagement data with customer experience data to create a holistic picture of manager performance

Want to learn more about what Empathica can do for you?

Contact us at 1.888.633.1633/0121.632.2240 or